This Privacy Policy describes how s98gam collects, uses, stores, shares, and protects the personal information of players who access or use the s98gam platform. We are committed to handling your data responsibly and transparently, in accordance with applicable international data protection standards.
Six core data protection principles that guide how s98gam handles your personal information.
All personal data at s98gam is protected by 256-bit SSL encryption in transit and AES-256 encryption at rest. Our infrastructure undergoes regular independent security audits.
s98gam does not sell, rent, or trade your personal information to third parties for their own marketing purposes. Your data is used exclusively to operate and improve the Platform.
Where s98gam relies on consent as the legal basis for processing your data — such as for marketing communications — you may withdraw that consent at any time through your account settings.
We collect only the information that is strictly necessary for the purpose for which it is collected. s98gam does not accumulate personal data beyond what is required for platform operations and legal compliance.
Pakistani players have the right to access, correct, export, and request deletion of their personal data held by s98gam. All data subject requests are handled within 30 days.
s98gam retains personal data only for as long as is necessary for the purposes for which it was collected, or as required by applicable law. Data is securely deleted or anonymised after retention periods expire.
s98gam ("we," "us," "our") takes the privacy and security of your personal data seriously. This Privacy Policy ("Policy") explains how s98gam collects, uses, stores, discloses, and otherwise processes personal information in connection with your access to and use of the s98gam website (s98gam.net) and all associated services, features, and content ("Platform").
This Policy applies to all users of the Platform, including registered players, visitors who browse without an account, and any person whose personal data is processed by s98gam in connection with the provision of its services. It applies regardless of the device or method of access used — whether via desktop browser on a laptop in Lahore, mobile browser on a phone in Karachi, or any other means of access.
This Policy should be read alongside s98gam's Terms and Conditions, Responsible Gaming Policy, and any other policies or notices published on the Platform. Capitalised terms not defined in this Policy have the meanings given to them in the Terms and Conditions.
For the purposes of applicable data protection law, the data controller responsible for processing personal data collected through the s98gam Platform is s98gam, operating the website at s98gam.net. As data controller, s98gam determines the purposes and means of processing your personal information and is responsible for ensuring that such processing complies with applicable data protection obligations.
If you have any questions or concerns regarding the processing of your personal data by s98gam, or if you wish to exercise any of your data subject rights, please contact us using the details set out in Section 15 of this Policy.
s98gam collects personal information from you in several ways. The categories of personal data we collect are described below:
| Category | Examples | Source |
|---|---|---|
| Identity Data | Full legal name, date of birth, CNIC number, passport number, gender | Provided by you at registration or KYC verification |
| Contact Data | Email address, Pakistani mobile number (03xx), city of residence | Provided by you at registration |
| Financial Data | JazzCash account reference, EasyPaisa mobile number, HBL/UBL/Meezan Bank account identifier, transaction history, deposit and withdrawal amounts in PKR | Provided by you during payment transactions |
| Gaming Data | Betting history, game sessions, bet amounts, win/loss records, bonus usage, session duration | Generated automatically by Platform activity |
| Technical Data | IP address, device type, browser type and version, operating system, screen resolution, referring URL | Collected automatically via cookies and server logs |
| Communications Data | Support chat transcripts, email correspondence, feedback submissions | Generated when you contact s98gam support |
| Verification Data | Copies of identity documents, selfies with ID (where required for enhanced KYC), proof of address | Provided by you when required for verification |
3.1 Information You Provide Directly. The majority of personal data s98gam holds about you is information you have provided to us directly — through the registration form, KYC verification process, payment transactions, support interactions, or voluntary communications.
3.2 Information Collected Automatically. When you visit the s98gam Platform, we automatically collect certain technical data about your device and browsing behaviour through cookies, log files, and similar tracking technologies. This data is used primarily for security purposes, Platform performance monitoring, and fraud prevention.
3.3 Information from Third Parties. We may receive information about you from third-party identity verification providers, fraud detection services, payment processors, and where you have connected third-party accounts for authentication purposes.
s98gam uses the personal data it collects for the following purposes:
s98gam processes your personal data on the following legal bases, depending on the specific purpose of processing:
s98gam does not sell your personal data. We may share your personal information with the following categories of recipients, strictly on a need-to-know basis and subject to appropriate data protection agreements:
s98gam uses cookies and similar technologies (including pixels, web beacons, and local storage) on the Platform. Cookies are small data files placed on your device when you visit a website. They serve several important functions:
You may manage non-essential cookie preferences through your browser settings. Note that disabling certain cookies may affect the functionality of the s98gam Platform. Strictly necessary cookies cannot be opted out of while using the Platform.
s98gam retains personal data for as long as is necessary for the purpose for which it was collected, and in accordance with applicable legal retention requirements. The following general retention periods apply:
Following the expiry of applicable retention periods, personal data will be securely deleted or anonymised in accordance with s98gam's data destruction procedures.
s98gam operates globally and your personal data may be transferred to, stored, and processed in countries outside of Pakistan. Where such transfers occur, s98gam ensures that appropriate safeguards are in place to protect your personal data in accordance with this Policy and applicable data protection standards.
Safeguards used for international data transfers may include: standard contractual clauses approved by relevant data protection authorities; binding corporate rules where applicable; and data processing agreements requiring recipient organisations to maintain equivalent data protection standards to those applied by s98gam.
By using the s98gam Platform, you acknowledge that your personal data may be transferred outside Pakistan for processing purposes as described in this Policy. s98gam will always maintain appropriate safeguards to protect your data regardless of where it is processed.
s98gam implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, alteration, or disclosure. These measures include:
Subject to applicable data protection law, you have the following rights in respect of your personal data held by s98gam. To exercise any of these rights, please contact us at [email protected] or via the s98gam Support page.
You have the right to request a copy of all personal data s98gam holds about you. We will provide this information within 30 days of a verified request, free of charge for reasonable requests.
If you believe any personal data held by s98gam is inaccurate or incomplete, you have the right to request correction. You can update most account details directly from your s98gam account settings.
In certain circumstances you have the right to request deletion of your personal data. Note that we may be required to retain certain data for legal or regulatory compliance reasons even where an erasure request is made.
You may request that s98gam restricts the processing of your personal data in certain circumstances — for example, while the accuracy of data is being contested or while an objection is being considered.
Where processing is based on consent or contractual necessity and is carried out by automated means, you have the right to receive your personal data in a structured, machine-readable format for transfer to another provider.
You may object to s98gam processing your personal data where we rely on legitimate interests as the legal basis, and where your interests override ours. You may also object at any time to processing for direct marketing purposes.
The s98gam Platform is strictly for adults aged 21 years and over. s98gam does not knowingly collect or process personal data from individuals under the age of 21. If we become aware that we have inadvertently collected personal data from a person under 21 years of age, we will take immediate steps to delete that data and close any associated account.
Parents and guardians who believe a minor may have created an s98gam account should contact us immediately at [email protected] so that the matter can be investigated and resolved promptly. s98gam cooperates fully with requests from parents, guardians, and relevant authorities in relation to underage account activity.
The s98gam Platform integrates third-party game content, payment gateways, and identity verification services. These third parties operate under their own privacy policies and data protection frameworks. While s98gam requires all third-party processors to maintain appropriate data protection standards through contractual obligations, s98gam is not responsible for the privacy practices of independent third-party services that operate their own separate platforms or websites.
s98gam does not include links to external third-party websites on the Platform other than those necessary for the operation of integrated services. Where such integrations exist, minimum necessary data is shared, strictly for the purpose of delivering the relevant service.
s98gam reserves the right to update or modify this Privacy Policy at any time. Where changes are material — meaning they significantly affect how we process your personal data or your rights in relation to that data — s98gam will provide advance notice via email to your registered address and/or by displaying a prominent notice on the Platform before the changes take effect.
Where changes are non-material or are required urgently for legal or security reasons, they may take effect without advance notice, though the updated Policy will always be available on the Platform. The date at the top of this Policy indicates when it was last revised. Your continued use of the s98gam Platform following the effective date of any update constitutes your acceptance of the revised Policy.
If you have any questions about this Privacy Policy, wish to exercise any of your data rights, or have a complaint about how s98gam has handled your personal data, please contact us through the following channels:
s98gam aims to respond to all data-related enquiries and complaints within five (5) business days. Complex requests, including data subject access requests, will be addressed within thirty (30) days from the date of receipt of a verified request. Where additional time is required due to the complexity or volume of a request, s98gam will notify you within the initial 30-day period and provide an estimated completion date.
Now that you understand how we protect your data, experience Pakistan's most trusted online gaming platform. Cricket betting, live casino, slots, and secure PKR payments — all under one roof.