At s98gam, we believe that online gaming should always be a source of entertainment — never a cause of financial stress or personal harm. We are genuinely committed to the wellbeing of every player on our platform, from Karachi to Islamabad, Lahore to Faisalabad. This page explains the tools, policies, and resources we have put in place to help you stay in control of your gaming at all times.
s98gam provides a comprehensive set of responsible gaming tools — all available directly from your account dashboard, at no cost.
Set daily, weekly, or monthly deposit limits to control how much real money enters your s98gam account. Once a limit is set, it takes effect immediately. Increases to limits require a 24-hour cooling-off period before taking effect.
Define the maximum amount you are willing to lose within a set time period. When your loss limit is reached, s98gam will pause further wagering activity for the remainder of that period, protecting you from chasing losses.
Set a maximum session duration for each gaming session. When your time limit is reached, you will receive a notification and the option to log out. Keeping sessions short and structured helps maintain a healthy balance.
Enable periodic pop-up reminders during gameplay that display how long you have been playing and your net gaming result for the session. Reality checks are a gentle nudge to step back and assess your gaming activity.
Take a short break from s98gam by activating a cooling-off period of 24 hours, 72 hours, 7 days, or 30 days. Your account will be temporarily suspended for the chosen period. This is ideal if you feel you need a brief pause.
If you feel your gambling has become a problem, you can request a formal self-exclusion from s98gam for periods of 6 months, 1 year, 2 years, 3 years, or permanently. Self-exclusion is enforceable and cannot be reversed before the period expires.
Requesting self-exclusion at s98gam is straightforward and takes only a few minutes. Once activated, your exclusion is enforced across the entire s98gam platform — you will not be able to deposit, bet, or access casino games for the duration you choose. Our support team handles all self-exclusion requests with complete confidentiality and no judgement whatsoever.
Access your account via the s98gam Login page. Navigate to Account Settings, then select the Responsible Gaming section from the menu.
Choose the Self-Exclusion option and select your desired exclusion period: 6 months, 1 year, 2 years, 3 years, or permanent. Read the terms carefully before confirming.
Confirm your self-exclusion request. You will receive a confirmation to your registered email address and mobile number. Your account will be suspended within minutes.
You can also request self-exclusion by contacting our 24/7 live chat team or emailing [email protected]. Our team will process your request immediately, no questions asked.
All limits are configurable from your account dashboard and apply immediately when reduced. Increases take 24 hours to allow time for reflection.
Cap your deposits, losses, or wagers on a per-day basis. Resets at midnight. Ideal for players who prefer tight daily control over their spending in PKR.
Spread your budget across the full week. A weekly limit gives more flexibility than daily controls while still providing a meaningful financial boundary.
Set your total gaming budget for the month in PKR. The monthly limit is the broadest financial safeguard and suits players who budget on a monthly basis.
Limit the amount you can wager or lose within a single gaming session, regardless of its duration. Session limits complement time limits for complete control.
Problem gambling does not always look the same for everyone. These are some common warning signs that gambling may be becoming harmful. Recognising them early is the first step to getting things back in balance.
Chasing Losses. Continuing to gamble or increasing bet sizes in an attempt to win back money that has already been lost, rather than accepting the loss and stopping.
Gambling with Essential Money. Using funds set aside for rent, groceries, bills, or other necessities to fund gambling activity — especially a pattern of doing so.
Inability to Stop. Feeling unable to stop gambling even when you want to, or repeatedly failing to stick to self-imposed limits on time or money spent.
Lying About Gambling. Concealing the extent of your gambling activity from family members, friends, or colleagues out of shame, guilt, or fear of their reaction.
Neglecting Responsibilities. Allowing gambling to interfere with work performance, family obligations, social relationships, or other important areas of daily life.
Borrowing to Gamble. Taking loans, borrowing money from friends or family, or using credit specifically to fund gambling, or to pay off gambling-related debts.
Gambling to Escape. Using gambling as the primary way to deal with stress, anxiety, depression, boredom, or other difficult emotions rather than as a leisure activity.
Increasing Bet Sizes. Needing to wager increasingly larger amounts to feel the same level of excitement — similar to the tolerance pattern seen in other addictive behaviours.
Irritability When Not Gambling. Feeling anxious, restless, or irritable when attempting to reduce or stop gambling, or when circumstances prevent you from accessing gambling platforms.
Answer these questions honestly. If you answer "yes" to two or more, consider using our responsible gaming tools or speaking with a support professional.
Have you ever spent more money on gambling than you originally planned to in a single session?
Have you ever gambled with money that was meant for household expenses, bills, or other essential needs?
Do you find yourself thinking about gambling frequently, even when you are not actively playing?
Have you ever tried to cut back on gambling but found it difficult or impossible to follow through?
Have friends or family members ever expressed concern about the amount of time or money you spend gambling?
Have you ever felt guilty, ashamed, or anxious about your gambling activity after the fact?
Have you ever borrowed money or sold personal possessions to fund your gambling or pay gambling-related debts?
Has gambling ever caused significant problems in your relationships, work performance, or financial situation?
s98gam was built with Pakistani players in mind — people across Lahore, Karachi, Islamabad, Rawalpindi, Faisalabad, and beyond who enjoy the thrill of cricket betting, live casino, and slots as a form of entertainment. But we know that for a small number of players, gambling can shift from fun to a problem. That is why responsible gaming is not a box we tick — it is woven into every part of how s98gam operates.
Responsible gaming means approaching gambling as a form of paid entertainment — similar to going to the cinema or eating out — with a fixed budget and a healthy attitude. When you gamble responsibly, you set clear limits before you start, you never gamble with money you cannot afford to lose, you treat losses as the cost of entertainment rather than a debt to be recovered, and you stop when you have reached your time or money limit for the session.
s98gam supports responsible gaming by providing tools that make it easy to set and enforce these limits, by training our support team to recognise and sensitively respond to potential problem gambling indicators, and by promoting an honest, open culture around the risks of gambling on our platform.
Protecting young people from gambling harm is one of s98gam's most important obligations. The minimum age to use s98gam is strictly 21 years. During the registration process, all players are required to confirm their age and agree to our Terms and Conditions. Identity verification (KYC) is conducted on all accounts, and s98gam reserves the right to request documentary proof of age — including CNIC or passport — at any stage.
If you are a parent or guardian and you are concerned that a minor may have accessed s98gam, please contact our support team immediately at [email protected]. We strongly recommend using device-level parental controls and content filtering software to prevent minors from accessing online gambling platforms.
Part of playing responsibly is keeping your s98gam account secure. Never share your login credentials with another person — not even a trusted friend or family member. If your account is accessed by someone else, their activity becomes your responsibility. Use a strong, unique password for your s98gam account, and consider enabling two-factor authentication (2FA) for added security. If you ever suspect unauthorised access, contact s98gam support immediately.
We want to be straightforward with our players: gambling is not a reliable way to generate income. The house edge in casino games means that, over time, the majority of players will lose more than they win. Sports betting involves genuine uncertainty, and no system or strategy can guarantee consistent profits. s98gam encourages all players to treat gambling as entertainment with a cost, not as an investment or a financial strategy. Never gamble money you need for rent, food, utility bills, or other essential living expenses.
If you or someone you care about is struggling with gambling-related problems, support is available. s98gam's 24/7 live chat and support team can connect you with appropriate resources and activate protective account tools immediately. In addition, the s98gam responsible gaming programme operates in line with internationally recognised standards for player protection. We encourage players to seek professional help if self-help tools are not sufficient to manage their gambling behaviour.
You do not need to be in crisis to reach out. Our support team is available to talk through any concerns, help you set limits, or process a self-exclusion request — at any hour of the day, every day of the week.
Enjoy s98gam's full range of cricket betting, live casino, and slots — with the confidence that our responsible gaming tools have your back every step of the way.